Privacy Policy

01Who is responsible

The person or organisation conducting a survey decides what is asked and how the answers are used. Their account name is shown on the survey.

Audience365 operates the platform that stores and displays the information on their behalf.

02When you answer a survey

• Your answers to the questions.
• Your IP address when you open the survey and when you submit it.
• Your browser, operating system and device type.
• The date and time, how long you took, and the link or channel you arrived through.
• Your approximate location (such as city or country), when our network provides it automatically.
• Your precise GPS location, only when the survey owner requires it. The notice before the survey says so, your browser asks for your permission, and you cannot take part in that survey without allowing it.
• For surveys marked as anonymous, your IP address, browser, device and location are not stored with your answers.

03When you create an account

• Your name, username, email address and, if you give it, your company name.
• Your password, stored only in a protected (hashed) form that we cannot read.
• The surveys you create, their settings and any pictures you upload for them.

04Why the information is used

• To show the survey owner their results and analytics.
• To keep surveys fair: preventing repeated, automated or fraudulent responses.
• To protect the service and investigate misuse.
• We do not sell your information and we do not use it for advertising.

05Cookies

We use only the cookies the service needs: one to keep you signed in and protect forms, and one to remember that you have already answered a survey. We do not use advertising or tracking cookies.

06Who can see it

• The owner of a survey sees the answers and the details listed above for that survey.
• Administrators of Audience365 can access data when needed to run the service, support users or deal with misuse.
• A survey owner may choose to publish summary charts. Written answers and the details above are never shown on public result pages.

07How long it is kept

Responses are kept until the survey owner deletes them, deletes the survey or closes their account.

Security records, such as failed login attempts, are removed automatically after a short time.

08Your choices

• Taking part in a survey is voluntary. If you do not accept the notice shown before a survey, nothing is recorded.
• You can ask for your response to be corrected or removed, or ask what is held about you.
• To do so, write to biz@surveypacific.com and tell us which survey it concerns. We pass requests to the survey owner where they are responsible for the data.

09Changes and contact

We may update this policy. The date at the top of this page shows the latest version.

Questions about privacy: biz@surveypacific.com.