Terms & Conditions

01About the service

Audience365 provides online tools for creating surveys and forms, sharing them and analysing the answers.

By creating an account or answering a survey you agree to these terms. If you do not agree, please do not use the service.

02Who conducts a survey

Surveys are created and conducted by our users. The name of the account conducting a survey is shown at the top of that survey and in the notice you accept before you start.

Audience365 provides the tools. The person or organisation conducting the survey decides the questions and is responsible for how the answers are used.

03Answering a survey

• Taking part in any survey is voluntary. Before a survey starts you are asked to accept these terms and the Privacy Policy. If you do not agree, close the page and nothing is recorded.
• Please answer honestly and do not submit a survey more often than its owner allows.
• Some surveys require your live GPS location. The notice before the survey says so clearly, and you cannot take part in that survey without allowing it.

04Your account

You are responsible for keeping your password safe and for everything published from your account.

Your username is part of your public survey links. Choose one that you have the right to use and that does not impersonate another person or organisation.

05Acceptable use

• Do not use Audience365 to break the law, to mislead or harass people, or to send spam.
• Do not use surveys to collect passwords, payment card details, government identity numbers or other highly sensitive information.
• Do not try to disrupt the service, get around its security, or submit automated responses.
• Tell respondents honestly who you are and why you are asking. You are responsible for having a lawful reason to collect the information your survey asks for.

06Content and suspension

You keep ownership of the surveys you create and the answers you collect.

We may remove surveys or suspend accounts that break these terms or put other people at risk.

07Availability and liability

We work to keep the service running and your data safe, but the service is provided as it is, without a guarantee that it will always be available or free of errors.

To the extent the law allows, Audience365 is not liable for losses that result from using, or being unable to use, the service or from the content of surveys created by users.

08Changes and contact

We may update these terms. The date at the top of this page shows the latest version.

If you have any issue with a survey or with the service, write to biz@surveypacific.com.